Naeleen's Return Policy

If you are unsatisfied with the product, you may return the unused Venus Virgin Cream® pack within 90 days from the purchase date for a full product refund (Shipping & Handling is not refunded). You must include yoour invoice for speedier refund.

Please note the following terms and conditions:

When returning product for a refund you must include:

* Unused or full packed of Venus Virgin Cream®. ( empty pack will not be refunded, we have customers who bought 4 and returned 4 empty packs for refund, you don't need to consume all to know if Venus Virgin Cream is for you or not )
* A copy of your invoice
* A detailed explanation for the reason of the refund request.

Pertinent Information on Returns:

* We cannot process or refund packages marked "Return to Sender."
* We cannot process or refund packages without a note explaining the reason for a refund request.
* Refunds will be issued to the same credit card to which they were charged.
* No extensions to the 90 day money back guarantee may be given out at any time.
* There is charge of $10 processing fee for refund

Lastly, please email to get RMA# for return

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: 1-800-935-1381 Ext 221


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